What is the Concierge Service
By ordering the Concierge service, a SaaS company can receive orders and quotes from marketplace visitors and current SaaShop customers via SaaShop’s Sales Desk personnel. Yes, we will work as [...]
Who provides user support to the buyer?
SaaShop answers buyers’ questions related to the SaaS product, processes them, and, if necessary, forwards them to the seller or seeks a response from the seller.With the Concierge and API [...]
When are sales credited to the seller?
Buyers have a seven-day money-back guarantee after each transaction. The sales will be credited to the seller monthly in cases in which there is no cancellation during the seven-day period. [...]
How does the seller receive money from the orders?
The seller will be credited monthly via an agreed-upon method. The commission will be deducted from each transfer.
Who makes the contract with the end customer?
The buyer signs a contract with SaaShop. In addition, the buyer (or the buyer’s users) accepts the EULA (end-user license agreement) of each SaaS they subscribe to. [...]
How much is the commission?
The size of the commission depends on how much integration you have built into the marketplace. The wider the integration, the smaller the commission. The size of the commission is [...]
We don’t have an automatic provisioning yet, but can we still join?
Yes. Your SaaS product gets free visibility, and you can take advantage of our ready-made guides, templates, and best practices to build your provisioning. The API for provisioning will be [...]
Are there any ongoing costs for visibility or sales?
There are no mandatory, fixed, or continuous costs. We only take a commission from the MRR (Monthly Recurring Revenue) that comes through us.
Is there a fee for a seller for joining the marketplace?
No. We do not charge any fixed fee for joining or participation. We only take a commission from sales that come through our marketplace. You can also buy optional [...]